You have the right to return all products you have bought from Kozzy Sox Online for a full refund or exchange within 14 days of receiving the goods. Wrong selection of sizing or change of mind, all items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. 

As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges.

Any refunds made by us will be processed back to the original payment method when you placed your order. We do not take responsibility for any items lost during the return shipping.

Please contact kozzyimports@gmail.com for refund or exchange.